Organizational Improvement Certificate Program

Organizational Improvement Certificate Program

Change Management • Organizational Culture • Leadership

Upcoming Program: October 5-8, 2021

Location: UT Austin

Cost: $2,300-$3,000

Program Description

The Organizational Improvement Certificate Program from Human Dimensions of Organizations at UT Austin prepares participants to build and lead better-functioning organizations.

Participants are given the tools to build better organizational approaches to reduce instances of and mitigate the impacts of human error, utilize historical thinking to act strategically in an atmosphere of uncertainty, craft authentic organizational narratives, and learn strategies for managing and embracing change.

This program has reached maximum capacity

Details & Registration

Location: UT Austin
Upcoming Program(s): Ocotober 5-8, 2021
Time: 9:00 a.m. – 4:00 p.m. each day
Continuing Education Units (CEUs): 2.4 CEUs will be awarded upon completion of this program (twenty-four hours of instruction)
Registration Deadline: October 1, 2021

Certificate Program Pricing

Registration fee includes all course materials, catering (lunch and refreshments), WiFi access, and parking.

  • Standard Registration: $3,000
  • UT System Staff/Alumni Registration: $2,300
  • Educator, Nonprofit, Government, Military Registration: $2,300

If you have questions prior to registering, please see our Professional Training FAQ or contact Alyx Dykema, HDO’s Outreach and Engagement Manager, at alyx.dykema@austin.utexas.edu.

Who Should Participate?

The majority of participants in our Certificate Programs are mid- and upper-level professionals working in the business, nonprofit, government, or military sectors; however, professionals at all levels of experience are welcome to participate. There are no prerequisites for enrolling in an HDO Certificate Program.

While all HDO Certificate Programs are developed with wide-ranging applicability in mind, the following individuals and groups will likely find the Strategic Leadership Certificate Program most directly relevant to their work:

• Senior/Executive Leadership
• Team Leaders & Supervisors
• Managers and Directors
• Human Resources/Talent Management
• Professionals & Managers
• Employee & Customer Engagement Professionals
• Project Managers

Course Leaders

Jeremi Suri is the author of five books on contemporary politics and foreign policy. He has taught this and a number of other leadership seminars for over a decade to a variety of audiences, including state and federal government leaders, non-profit executives, and business leaders.

In September 2011, he published a book on the past and future of nation-building: Liberty’s Surest Guardian: American Nation-Building from the Founders to Obama. Professor Suri’s research and teaching have received numerous prizes. In 2007, Smithsonian Magazine named him one of America’s “Top Young Innovators” in the Arts and Sciences. His writings appear widely in blogs and print media. Professor Suri is also a frequent public lecturer and guest on radio and television programs. In 2017, Dr. Suri published The Impossible Presidency: The Rise and Fall of America’s Highest Office, in which he argues that the successful presidents of the past created unrealistic expectations for every president since JFK, with enormously problematic implications for American politics.

Mike Legatt is the CEO and founder of ResilientGrid, Inc., whose mission is to grow resilient infrastructures by optimizing the human side of the infrastructure management, including situational awareness, decision making support and collaboration tools in normal and emergency operations, and in fostering the kinds of organizational culture (high reliability, just culture) that empower humans to work more efficiently and effectively, lowering human error rates. Dr. Legatt has been a programmer for over 25 years, and worked in the energy, financial, medical, neuroscience research and educational sectors. He has M.A. and Ph.D. degrees in clinical health psychology/neuropsychology from the Ferkauf Graduate School of Psychology/Albert Einstein College of Medicine, and M.S.E. and Ph.D. degrees in energy systems engineering from the University of Texas at Austin, and is a Certified Performance Technologist.

Prior to founding ResilientGrid, Michael spent ten years as the principal human factors engineer for the Electric Reliability Council of Texas (ERCOT), which manages the flow of electricity to over 24 million Texas customers, about 90% of Texas’ load. There, his development of the Macomber Map® has been featured in the New York Times, National Public Radio, T&D World, and Forbes. The Macomber Map was credited as being instrumental in helping ERCOT operators maintain grid reliability during several record-setting wind generation levels since 2010, and through several severe weather events since 2009.

As an amateur (ham) radio operator, he received a commendation for helping to provide emergency communications during the 2003 blackout in the northeastern United States, which sparked his interest in the psychology of energy management. He works to support the growth of the industry’s high-reliability organizational culture, and to reduce human error by helping to optimize human-computer interactions, supporting improved situation awareness, decision support, processing speed, and stress management. At ERCOT, his development of the Macomber Map® has been featured in The New York Times, National Public Radio, Forbes, and T&D World. The Macomber Map was credited as being instrumental in helping ERCOT operators maintain grid reliability during several record-setting wind generation levels since 2010, and through several severe weather events since 2009.

Davida Charney, PhD, has been a professor in UT Austin’s Department of Rhetoric and Writing for nearly 20 years. In addition to rhetorical theory, she is an experienced teacher of business and technical communication as well as public policy argument. She has also served as a member and/or chair for numerous faculty committees, association boards, and local advocacy groups.

 

Marcia Silverberg, MSW, is the owner and founder of HR Directions, the consulting firm that she founded in 1998. HR Directions helps its clients align their people strategies with their business goals to achieve organizational success. Frequently this involves coaching executives and facilitating important meetings. Marcia retired in 2013 as Vice President, HR Strategic Initiatives and System Office Chief Human Resources Officer (CHRO) for Ascension Health, the largest not-for-profit healthcare system in the country with over 150,000 employees.

David Beaver is a Professor in the Departments of Linguistics and Philosophy, Director of the Cognitive Science Program, and Graduate Advisor for the HDO Master’s program. Dr. Beaver has over twenty years of experience as a professor and public speaker. As well as leading regular university classes from freshmen to advanced graduate students, he has taught a 10-week​ Continuing Studies class at Stanford University on metaphors, as well as several distance learning courses. He frequently gives presentations and consults with outside groups, ranging from high schoolers to military, legal, and commercial groups.

There is always a tension between culture and profits, paying the bills and being personally fulfilled at work. Danny Gutknecht, CEO of Pathways, has been exploring how to tune and resolve the dissonance between the two for over 30 years. His book, Meaning at Work and Its Hidden Language (Aviri Publishing, April 10, 2017), describes the journey of finding and utilizing methods and models that empower individuals and organizations to wield the power of meaning in the work environment.

Bijoy Goswami is a steward of meaning. He helps individuals, organizations and cities on their journeys by synthesizing and sharing meaning methods and models. These include Bootstrap & JOurneY Methods and MRE, ATX Equation and Human Fugue Models. By learning and applying these tools, beings become uniquely expressed and aligned with themselves. Bijoy makes his home in the City of Meaning: Austin, TX.

This program includes the following courses:

Courses subject to change based on faculty availability. Participants will be notified of any course changes prior to the program.

As a professional, I don’t always have time for continuing education, and frankly, much of it goes ‘in one ear and out the other.’ HDO is different: You learn tangible, applicable, and very relevant tools and techniques. The way I look at the work I do has changed since the completion of my Certificate Program and the impact on my overall effectiveness has been substantial.

Rachel Fox, Senior IT Manager, HP

I’ve been in Executive Management for over 20 years. The courses I took in the HDO program helped me to gain a fresh perspective on management; specifically, on how people work. I highly recommend taking a seminar or obtaining a certification in this program.

Dorothy A. Benavidez, Executive Vice President, CRAssociates, Inc.

From Certificate Seeker to Competitive Advantage in Just Four Days

Built on strong academic fundamentals and real-world relevance, HDO Certificate Programs are designed to enhance the portfolios of mid- and upper-level professionals.

Over the course of four days, you will gain immediately applicable tools and skills to accelerate your career, whether your goal is advancing in your current organization, deepening your capacities to excel in your existing role, or developing additional skills for a transition to a new position. In the process, you will learn alongside and network with experienced professionals from a diverse range of industries.

Two Options for Completing Your Certificate

One Week: Enroll in one of our upcoming theme-based programs and complete your certificate courses over four consecutive days. 

At Your Own Pace: If you choose this option, during registration you will be prompted to select four one-day seminars to complete over the course of one semester. 

Courses Led by Top Faculty

“My favorite part of the Certificate Program was, hands down, the cross-disciplinary faculty. What remarkable minds! I gained multiple new lenses through which to view workplace challenges. I felt so lucky to have exposure and access to these extraordinary educators. The HDO faculty is world class. I can’t stop raving.”

Sarah Gerichten, Director of Marketing, Square Root, Inc.

Registration & Fees

Standard Registration: $3,000
Discounted Registration: $2,300

Discounted registration is available for UT alumni and staff, as well as individuals who work in the nonprofit, education, government, or military sectors.

Our registration system accepts payment by credit/debit card, check, and purchase order. We also accept Interdepartmental Transfer (IDT) payments for UT Austin faculty and staff.

Transformative Experiences

“HDO’s Certificate Program provided me an opportunity to learn from dynamic professors and network with various industry professionals in the pursuit of being a better leader, driven by the desire to achieve operational excellence, all while trying to understand people, behaviors, and motivations. I found this experience truly enlightening.” 

Brian L. Robbins, Director of Operations Management at Life Care Services

UT Austin