Professional Training: Frequently Asked Questions
HDO Seminars and Certificate Programs are open-enrollment and held on the UT Austin campus, while Custom Training Programs are developed specifically for organizations and can be held on campus, at your organization, or at an off-site location.
Below you will find a list of common questions related to HDO’s Professional Training Programs. If you have additional questions, please contact Lewis Miller, HDO’s Marketing Coordinator at firstname.lastname@example.org / 512-232-8330.
The majority of participants in our Seminars and Certificate Programs are mid- and upper-level professionals working in the business, nonprofit, government, or military sectors; however, professionals at all levels of experience are welcome to participate. For seminar-specific information, please see the Who Should Attend tab located on each seminar page. If you have questions related to group participation in HDO Professional Training, please see the “I have a group of people interested in HDO Professional Training. How can we participate?” section under the Registration section below.
There are no experience requirements or prerequisites for enrolling in an HDO Professional Training program. Our Custom Training Programs are developed in coordination with your organization and are tailored to your specific needs, including the experience level(s) of selected participants.
Teams and individuals from over 200 companies, nonprofit organizations, and government agencies have participated in HDO Professional Training programs, including:
- Austin Independent School District (AISD)
- Texas Mutual Insurance Company
- U.S. Department of Justice
- MD Anderson
- Frost Bank
- Texas Commission on Environmental Quality (TCEQ)
- Hewlett-Packard (HP)
- Lower Colorado River Authority (LCRA)
- Seton Healthcare
- and many others
In addition, many training participants are small business owners, freelancers, and/or work as independent consultants.
Each HDO One-Day Seminar and Certificate Program course typically runs once or twice per year, though that frequency is increasing as interest and attendance rates increase.
If your team or organization is interested in a particular course that is not currently scheduled to run, HDO can organize a custom run of the course. Please contact Lewis Miller, HDO’s Marketing Coordinator, at email@example.com / 512-232-8330 for more information regarding this option.
Faculty leaders may provide participants with pre- and post-course work to prepare participants for the course and to reinforce the content presented in the course, respectively. Given that most HDO training participants are busy professionals, any pre-course work will be kept to a minimum. All pre- and post-course work is optional, but highly recommended.
Custom Training Programs include pre-program surveys and light readings to prepare participants for their upcoming training. Post-program exercises and readings will be provided to reinforce lessons learned in the training program.
HDO One-Day Seminars and Certificate Program courses typically have between 14-28 participants in class. Faculty leaders may limit or expand the number of participants in their course in accordance with their teaching methodology; however, we rarely go above 30 participants so as to not prohibit small group work and individualized attention.
Once the maximum number of participants for a course has been reached, prospective participants will be placed on a waitlist. In the case of registration cancellation(s), waitlisted participants will be offered a chance to register for the course.
Custom Training Programs can be tailored to any group size.
Earning your HDO Certificate requires that you complete four one-day courses. Three of these courses must be in a specific Concentration Area. The fourth course may also be from your Concentration Area or your may elect to take any of our one-day courses.
Upon completion of your Certificate Program, you will receive a hard copy Certificate as well as a digital version for posting to LinkedIn and other networks.
If you have already completed one or more one-day courses and you would like to apply them to a Certificate Program, please contact Lewis Miller, HDO’s Marketing Coordinator, at firstname.lastname@example.org / 512-232-8330.
Development time for Custom Programs varies based upon course length and the number of faculty leaders involved. After your initial inquiry, our faculty and staff will begin by examining your overall training objectives and matching them with our faculty members’ areas of expertise. After this review, we will follow up with you to discuss additional details regarding course content, desired program length, budget, etc. The turnaround time for this initial process is typically one week or less.
Yes, HDO staff and faculty are happy to help you determine which program(s) will best help you reach your goals. Please contact Lewis Miller, HDO’s Marketing Coordinator, at email@example.com / 512-232-8330, to discuss your options.
For training participants from outside the Austin area, there are several hotels near campus, many within walking distance. HDO recommends the following hotels:
AT&T Executive Education & Conference Center (On-Campus)
1900 University Avenue, Austin, TX 78705
Hampton Inn & Suites (10-minute walk to campus)
1701 Lavaca Street, Austin, TX 78701
Hotel Ella (12-minute walk to campus)
1900 Rio Grande St, Austin, TX 78705
DoubleTree Suites (15-minute walk to campus)
303 W. 15th Street, Austin, TX 78701
HDO works with these many of these venues on a regular basis. If you need assistance selecting a hotel, please contact Jessica Crawford, HDO’s Senior Administrative Associate at 512-232-7343 or firstname.lastname@example.org.
On-campus parking is covered for all participants for the day of their course. For transit information, please visit Capital Metro’s website.
HDO is currently evaluating several options for virtual participation in our One-Day Seminars and Certificate Program courses. We hope to offer virtual participation in all courses by 2018.
With sufficient lead time, HDO Custom Training Programs can be offered anywhere in the USA or internationally via distance learning technology.
All One-Day Seminars and Certificate Program courses are held on the UT Austin campus. Courses are primarily held in the College of Liberal Arts (CLA) building, but may be held in other locations on campus. Courses are scheduled on Thursdays or Fridays, running from 8:30 am to 4:00 pm.
Custom Training Programs can be held on campus, at your organization, or at an off-site location. The length of your program is flexible depending upon your needs.
There is no dress code for our training programs; however, most participants opt for business casual attire. We recommend that you bring a light sweater or jacket to the course, as classroom temperatures vary.
The standard fee for One-Day Seminars is $750; however, there are multiple discounts offered for each course, including Early Bird (25%), UT Staff/Alumni (20%), and Group Discounts (30-50%). Early bird pricing ends 90 days prior to each course. Please note that we occasionally feature special pricing for individual courses. Please check the “Registration” tab on the page of each course you’re considering registering for to see if there are any active discounts.
The standard fee for our Four-Day Certificate Programs is $3,000; however participants can save 30% (bringing the cost down to $2,100) by registering for their full Certificate Program upfront. More information is available here.
The cost of Custom Training Programs is variable, based on program length, number of faculty leaders involved, and course location. Every Custom Program includes pre-program meetings and content discussions with HDO faculty and staff, materials for your participants, a custom website for your program, and post-training materials and information for continued learning. Meeting space, parking, lunch, refreshments, and WiFi access are also included for on-campus programs.
There are three options for group participation in HDO Professional Training:
1. Participate in Ongoing Open-Enrollment Courses:
This option is best if you plan to send eight or fewer people to any particular course(s). Our course catalog is available here.
We limit the number of folks from any one organization only to ensure that our open-enrollment courses have employment sector diversity represented.
Example: If you would like to send three people to Working Successfully with Your Client, six people to Flourishing in the Workplace, and three people to Understanding & Balancing Motivations, you would then purchase a block of twelve seminar registrations via our Group Package Pricing page.
Purchases of twelve or fewer registrations can be made at the Group Pricing page (link above). If you’d like to purchase more than twelve registrations, we will create an invoice for payment. We can also create a payment plan for any purchase larger than $4,000. Please contact Lewis Miller, HDO’s Marketing Coordinator, with any questions.
2. Custom Run of Existing Courses:
This option is best if you would like more than eight people to participate in the same course(s). If this option works best for you, please contact Lewis Miller, HDO’s Marketing Coordinator, and provide the following information:
After receiving your inquiry, HDO staff will provide an estimate for running the course based on the number of faculty involved, the size of your group, and the location of the training.
3. Custom Training Programs:
This option is best if you would like our curriculum development team to create a fully customized program to meet your specific needs. This can be done for any group size. Program content, length, and location are fully customizable. Every Custom Program includes pre-program meetings and content discussions with HDO faculty and staff, materials for your participants, a custom website for your program, and post-training materials and information for continued learning. Meeting space, parking, lunch, refreshments, and WiFi access are also included for on-campus programs. More info on this option available here.
Payment for One-Day Seminars and Certificate Programs can be made by credit card (MasterCard, VISA, American Express, and Discover) via our online registration system. If you prefer to pay by check, please contact Lewis Miller, HDO’s Marketing Coordinator, at email@example.com / 512-232-8330. Payment for Custom Training Programs is typically handled via invoice.
HDO accepts Interdepartmental Transfer (IDT) payments for UT Austin faculty and staff (group or individual programs) with department signature approval.
Payment plans can be set up for Custom Training clients, Group Seminar Packages, and Certificate Program participants. Please contact Lewis Miller if you wish to discuss this option.
Refunds and Transfers Policies:
Qualified cancellations must be received in writing by email. The following fees will be deducted from the amount refunded based on when the cancellation request is made:
• More than 30 days before course: Full refund minus a $25 administrative fee
• Fifteen to 30 days before course: Full refund minus a $100 administrative fee
• Less than 15 days before course: No refund
If a course is canceled by HDO, enrollment fees will be fully refunded. HDO is not responsible for reimbursing travel-related expenses if a course is canceled.
In the event that the University is closed on the date of a course due to inclement weather, the course will be rescheduled. Registered participants will have the option to attend on the rescheduled date, transfer their registration to another course, or request a full refund.
Participants may transfer their registration to another HDO course if an email request is made. If the transfer request is made at least 15 days prior to the course, no fees will be incurred. If the request is made less than 15 days prior to the course, the participant will incur a $50 transfer fee.
You may transfer your registration to another person or send a substitute participant at any time without incurring any additional fees. Please contact please contact Lewis Miller, HDO’s Marketing Coordinator, at firstname.lastname@example.org / 512-232-8330, if you wish to transfer your registration to another course or another individual.