Professional Training Policies and Registration

Pricing and Discounts

The standard fee to register for a one-day course is $1,000. A discounted rate of $750 for one-day courses is available for UT System staff, UT alumni, and persons who work in the education, nonprofit, government, and military sectors. Only one discount can be applied per transaction and verification is required.

The standard fee to register for a four-day certificate programs is $3,000.

Registration fees cover all course materials, catering (lunch and refreshments), Wi-Fi access, and on-site parking.

Discounts are available for groups of three or more. Contact for information about pricing and to register your group.

Payment Options

Payment for one-day courses and certificate programs can be made by credit/debit card (MasterCard, VISA, American Express, and Discover), check, and purchase order via our online registration system. HDO accepts Interdepartmental Transfer (IDT) payments for UT Austin faculty and staff (group or individual programs) with department signature approval.

Payment for Group Programs is typically handled via invoice. Please contact the Extended Campus Custom Training team at if you wish to discuss this option.

Refunds, Transfers and Withdrawals

One-Day Course Policies
  • Refunds will not be given once enrolled, but you may substitute another attendee in your place if you are unable to attend, at no additional cost. Please email with the student’s name and email address at least one full business day before the start of the course.
  • Alternatively, if at least three days or more before your course or program start date, you may request to transfer your registration to another course of equal or lesser value scheduled within 12 months of your original purchase date or request a credit on file that is valid for 12 months from your original purchase date. There is a $75 administrative fee for such requests, and requests should be submitted using the online Course Transfer Form. If transferring to a course of lesser value, the difference will result in a credit on file and cannot be refunded.
Four-Day Certificate Program Policies
  • Refunds will not be given once enrolled.
  • After submitting payment for the certificate program you will need to contact the CPE Registrar at to be added into the individual course(s) you wish to take.
  • If you need to withdraw or transfer after you have already been enrolled in a course, you may do so, but you must make the withdrawal or transfer request at least three full business days before the start of the course. If this request is made, for any reason, a $75 administrative fee will be assessed. Transfer requests should be made using the online Course Transfer or Withdrawal Form. Failure to attend a course that you enrolled in and for which you did not request a withdraw or transfer will result in the loss of that course from your bundle. To complete the program, you will need to re-purchase the missed course at full cost in addition to meeting all other program requirements.

Course offerings, content, prices, and instructors are subject to change. Refunds will not be provided.

Continuing Education Units (CEUs) and Certificates

Completion of a one-day course confers 0.6 CEUs (six hours of instruction.) You will earn 2.4 CEUs for each four-day certificate program (24 hours of instruction) that you complete.

Earning an HDO Certificate requires that you complete four one-day courses within 18 months from the date of your first one-day course. Upon completion of your Certificate Program, you will receive a digital certificate, so you can easily share your accomplishment on LinkedIn or another online platform. Participants in our one-day courses will also receive a proof of completion email which can serve as attendance verification for your employer.   

Requirements for certification programs vary and are subject to change. Instructors and staff are responsible for determining if a student has met the requirements for a certificate program, which can include participation, attendance requirements, etc.  

If you would like a replacement or additional copy of your certificate or transcript of professional education coursework, please complete the HDO – Replacement Certificate / Professional Transcript Request Form (PDF). The cost of the replacement certificate is $10 and we provide instructions on how you can print it professionally if so desired. Please note course transcripts are only available for courses beginning Fall 2023. The cost of the additional transcript is $10. Processing and delivery is typically within seven to 14 days of your request.  Please make checks or money orders payable to The University of Texas at Austin.

Student Conduct and Grievances

HDO strives to ensure a safe and effective learning environment for everyone. As a participant in HDO’s courses and programs, you are expected to conduct yourself with professionalism, courtesy and respect toward all other students, instructors, and staff. Behavior in violation of this expectation could result in warnings and/or dismissal from current or future courses.

If you have a grievance, you are encouraged to seek informal resolution with the other party as a first step. If the grievance cannot be resolved through informal resolution, you may submit a written complaint to In general, written complaints should include a statement of the issue, provide any supporting documents, and state the desired outcome. After reviewing the information provided, HDO will inform you in writing when a final decision is made. You may also contact the customer service line at 512-232-6520 at any time for assistance in resolving a grievance.

For disability-related grievances and grievances related to discrimination, harassment or retaliation, refer to UT Austin’s Statement on Equal Educational Opportunity and UT Austin’s Nondiscrimination Policy.

For grievances related to sexual discrimination and/or sexual misconduct, refer to the following UT Austin policies:

We encourage students to report grievances per the policies listed above.

Data Usage and Privacy

We comply with the Web Privacy Policy of The University of Texas at Austin and adhere to all guidelines regarding the collection, storage, and use of personal information.

Our website,, uses cookies. A cookie is a small data file sent from our website and stored on your computer. Learn more about how we use cookies. 

We make use of Marketo and Salesforce software in communicating with prospective and current students. If you would like to opt out of receiving automated marketing emails, please visit our Preference Center. 

By enrolling in our courses and certificate programs, you consent to our sharing data such as your name, email address, and phone number with our third-party partners as necessary in order to deliver your course. From the time of your enrollment, throughout your enrollment, and after you have completed your course(s) or certificate program(s), we may contact you to request information about your professional status or your experience with our educational programs and services via Qualtrics or Salesforce software.

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